Google Now Lets Users Chat with Businesses on Google Maps

HIGHLIGHTS

  • Google adds messaging to Google Maps
  • It will let users chat with businesses
  • New features in Google My Business app 

Last year, Google introduced a new feature that allows messaging business profiles on google. Currently, Google is Launching messaging business profiles on google map. This feature  allows users to directly contact a restaurant or a store to clear a query or book a table.

“messaging business profiles on google map gives you the opportunity to ask questions without having to make a phone call so that you can order a cake for your mom’s birthday while on the bus or find out if a shoe store has your size without having to wait on hold,” Aditya Tendulkar, Product Manager at Google, says in a blog post.

Google Maps requires the company to have enabled messages. Additionally, Google is also rolling out a number of updates to its “Google My Business” app, which businesses use to manage their online information as it appears in Google Search and Maps.

The company says that the latest version of the app makes it “easier for businesses to stay in touch with their customers in real-time and on the go.”

Basically, in the Google My Business app, users get a Profile tab to review their Business Profile info, photos, and posts in one place, a new post button to add posts and photos to their business profiles and a new customer tab to connect with customers on Google, a messaging tab to respond to messages within the app, and a followers tab to see and post of your followers.

Curtis Galloway, Engineering Manager, Google My Business,  stated that :

“We’re proud to have built an easy-to-use, free tool that helps business owners reach more people online and connect with their customers through Google”.

Recently, Google Map updates a new “follow button” that keeps users informed with the latest updates from certain businesses. The app also got the ability to list businesses before launch and show you their opening dates.

However, messaging business profiles on google map is currently available only for specific region. Hope you enjoy the features and grow your business.

Nidhi K

I am passionate Blogger, SEO and SMM. I share ideas and thoughts on Digital Marketing, Websites, Branding & Social Media.

Recent Posts

Essential SEO Ranking Factors To Consider in 2019

Another year has gone by and it's time to check in the latest SEO ranking…

5 years ago

Facebook Is Testing CTA Stickers In Page Stories

Facebook Stories hasn't yet become an essential element of the on-platform experience, though usage of…

5 years ago

Top Social Media Strategies That Will Dominate in 2019

Social media marketing is the use of social media platforms and websites to promote product…

5 years ago

Best WordPress SEO Plugins to Top-Notch Your Website in 2019

Many people use WordPress to enhance their websites owing to the commendable management system WordPress…

5 years ago

WordPress 5.0 “Bebo” – Say Hello to the New Editor

WordPress has launched a huge modification to its editor in 15 years. But, many users…

5 years ago

Benefits of Outsourcing WordPress Website Development

Wordpress services have begun in 2003. It's most standard blogging programming on showcase. Wordpress has clad to be Wordpress has clad to be…

5 years ago